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MECOTEC service and support – header image

SERVICE THAT SHOWS UP

Our own technicians. Factory-trained. Nationwide.

Downtime costs you money. That’s why MECOTEC US runs its own service team – not subcontractors – out of New Braunfels, Texas, covering the entire United States. Remote monitoring, scheduled maintenance and on-site repairs, all from people who build these chambers for a living.

WARRANTY

We stand behind every chamber we build. Comprehensive warranty coverage, genuine parts and a US service team that picks up the phone – that’s how we protect your investment.

What’s Covered

INSTALLATION

From site check to first session, our own US installation crew handles everything: logistics, placement, electrical hookup coordination, calibration and final testing. You open the doors; we make sure the chamber is ready.

How Installation Works

Site Assessment & Preparation

We check space, power and access so install day runs smoothly.

Delivery & Setup

Our crew handles freight, placement and positioning.

System Calibration

Precision adjustments for accurate, repeatable temperatures.

Final Testing & Handover

Full test run before we hand over the keys.

We work around your floor plan, your power supply and your opening date – so the cold is ready when your clients are.

MECOTEC service technicians

TRAINING

A great chamber is only half the story. We train your staff, operators and technicians on-site so they run sessions with confidence, keep clients safe and get the most out of every day of operation.

What Training Covers

Operational Guidance

Step-by-step operation and safety protocols.

Troubleshooting Basics

Spotting and fixing the common stuff yourself.

Client Management

Running sessions your clients come back for.

Maintenance Know-How

Daily care that keeps your chamber in top condition.

After training, your team knows the chamber inside and out – and knows exactly who to call in Texas if they ever need us.

A MECOTEC service plan means peace of mind: your chamber is looked after by the people who built it – our own US-based technicians.

Service Plans

Continuous operation, maximum safety and a longer equipment life – that’s what regular maintenance by our own technicians delivers.

WE KEEP YOU RUNNING

US-based support from the people who build the chambers. One call to New Braunfels, Texas.